E-DEAL: at the heart of the regionalization of the Alsace CCIR

In the context of the overhaul of certain support services and the pooling of its resources, the Alsace CCI (Strasbourg, Mulhouse, Colmar) chose E-DEAL Consular CRM (consular relationship management) to foster the exchange of information, to unify their information system and streamline its processes, in an overall attempt to become more competitive and better serve the many players of the economic fabric of the region.

“ This was a very challenging project: getting 400 people to work on new business functions together around one, shared tool. The relationship of trust between our teams and the teams from E-DEAL greatly contributed to the success of our project. Not forgetting the intrinsic qualities of the solution itself: its ease of use and its user-friendly ergonomics. ”