CRM by E-DEAL

The comprehensive CRM solution which covers
ALL aspects of your Customer Relationships

Customer management (or lead management), digital transformation, customer service, multi-channel marketing, analytical CRM, emailings, contact center, marketing automation, mobile CRM…
Available in the cloud (SaaS mode) or on-premise (acquisition)

Discover E-DEAL CRM

A CRM, what for?

Our Customer Relationship Management (CRM) tool helps firms gain a 360° view of their customers, prospects, partners… thereby helping them define a proactive approach to their customers and prospects. To what end? To win over new clients and promote customer loyalty. In a word: enhancing customer knowledge.
In order to stay competitive, companies need CRM solutions which will enable their teams (sales, marketing, customer service, management) to save time and be more efficient. Finally, CRM is a means to ensures a better ROI, and to fully optimize your investments.

A CRM for each business unit

By choosing E-DEAL CRM for your sales force, your office-based and traveling teams will have a 360° view of their contacts.
By <strong>choosing E-DEAL CRM Marketing</strong>, they will have a comprehensive toolset to manage all marketing campaigns (direct marketing, digital, web and marketing automation).
By choosing E-DEAL CRM for your customer service teams, you will enhance the efficiency of your customer support services which will grow to become a new sales channel.
By choosing E-DEAL CRM, your managers will make the irght decisions. The dashboards enable them to pilot the customer-centric actions.

A mobile CRM

Because uses are evolving and because your sales forces are often on the go and they need to be able to access information wherever they are, they need a CRM solution which they can be accessed from anywhere, on any device (ATAWAD: Any Time, Any Where, Any Device).
Thanks to its responsive technology, E-DEAL CRM is available on desktop PCs, tablets and smartphones and will guide your teams on the ground. Mobile CRM, a must have in your CRM project.

CRM in Saas mode or acquisition

Some CRM software packages want to force you to use the cloud. What if you could choose between CRM in the cloud or CRM on premise? With E-DEAL you can opt for our Saas mode or choose to purchase our on-premise solution…:
software maintenance on the one hand, on demand services on the other. Each mode has its benefits.