E-DEAL CRM, the ideal solution to boost your sales team activity
The E-DEAL CRM software provides sales forces with a comprehensive and easy-to-use toolset to fulfill their potential. Built around a single customer database, the solution provides a clear and concise 360° client view. The automatic integration of sales leads and of prospection and quote management tools helps in the daily operation of sales teams.
Our sales management solution provides a real-time view of the portfolio of offerings (challenges, opportunities) which, coupled with the features that optimize sales planning, automates customer follow-ups.
- Win new customers and ensure their loyalty
- Plan and organize commercial actions
- Improve conversion rate
- Increase sales revenue
E-DEAL CRM's answer
- Customer knowledge
- Sales follow-up
- Multi-channel marketing
- A mobile CRM
- Social networks
- Exclusive features
A 360° client view
E-DEAL CRM offers a clear and comprehensive view of each customer or prospect, be they a company or private individual, in the B2B (Business customers), B2C (Consumers) or B2B2C (Distribution channel) sectors:
- Marketing profile, Customer scoring, Interests and loyalty,
- Locations, Organization chart and decision-makers,
- Sales opportunities and business leads, Transactional and behavioral history, Sales statistics,
- Forecasting, calendar and schedule
Plan, forecast and follow up commercial actions
From the generation of leads through to the order, as with the identification of business opportunities through to signing, E-DEAL CRM provides an accurate picture of customer potential and sales opportunities (challenges, probability, positioning, competition, planning).
With a single click, E-DEAL CRM draws up sales projections, per month, per sales agent and per product, and helps to improve productivity through guiding sales initiatives. The result: more relevant calls and appointments for a better customer satisfaction.
Multi-channel marketing is essential to customer relations
Operational marketing is very important in the customer relationship management. And it’s made easy with E-DEAL CRM, as the solution enables users to:
- Immediately have at their fingertips all the customer information necessary to effectively define accurate targeting
- Segment their customer database, develop potential customers, cross-reference their targets, sample, test, communicate via multiple digital or traditional channels in parallel,
- Monitor and analyze the results of actions.
E-DEAL CRM for smartphone and tablet
E-DEAL CRM supports your sales forces wherever they are: at the office, on a business trip or visiting customers. Our solution can be accessed from a computer, a tablet, or a smartphone (Apple, Android, etc.).
Our CRM tool E-DEAL CRM gives your travelling sales reps absolute freedom, while also equipping your office sales reps with a complementary and critical toolset to win over and retain customers.
E-DEAL Contacts becomes a sales software! While on the go, your sales teams can:
- access their contacts and opportunities;
- draft visit reports immediately after meeting with a customer or prospect;
- schedule visits;
- access their calendar.
Choosing E-DEAL CRM is to choose innovation
The E-DEAL CRM solution provides a competitive edge to your Customer Relations through its many exclusive and innovative features:
- Advanced management of assignments and sales territories,
- Calculation of customers’ strategic value,
- Interpersonal and inter-company link tracking enabling the mapping of both personal and business relationships,
- Analysis of commercial investment against customer scoring,
- Measurement and optimization of marketing pressure,
- Optimization of rounds,
- A.I.: Pre-populated CRM based on uses (automatic formatting of email addresses, etc.) or rules defined by your administrator;
- integration of the CRM solution in the Outlook messaging system for greater agility;
- direct access to database of selling points, as well as market and competitor intelligence;
- phonetic search to maintain a high level of data quality in the contacts database.
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