E-DEAL's blog

Customer loyalty

With the digital revolution, there has been a considerable evolution in the tools that help build customer loyalty. In the first place, they open the way to multiply interactions through newsletters or other digital exchanges. Not only can they be used to offer inexpensive services, but they also give clients the opportunity to express themselves and give feedback. Moreover, digitalization allows for a much better follow-up of user practices. It makes carrying out satisfaction surveys or diagnoses easy.

In this section, you will find our latest articles on loyalty, which address the current challenges concerning this topic. Reacting to the latest developments in our digitalized world, where businesses are turning increasingly to the collaborative economy, E-DEAL offers analyses and tips to help each and everyone of you to improve your marketing strategy and customer relationship. CRM, mass emailing, customer service or project management are just a few of the many challenges of customer relationship management discussed in this Blog.