
"We chose E-DEAL Collectivities for its possibilities to adapt to our needs and its flexibility."
Olivier Esgonnière
Deputy Director General of Services

In 2011, the Béziers (Languedoc-Roussillon region) City Council wanted to take the next step by centralizing all their requests in one same tool and harmonizing their processes. To do this, it chose E-DEAL Collectivities, E-DEAL’s Citizen Relations management tool.
This project stemmed from their desire to improve communication with the citizens. They had a very specific idea of what they wanted and what they wanted the tool to do. They chose E-DEAL Collectivities for its possibilities to adapt to their needs and its flexibility.
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