E-DEAL brings innovative customer relationship to PROVOST

PROVOST is France’s leading industrial racking and shelving systems manufacturer and provider. For its CRM, PROVOST went from simple access to customer info via its ERP to E-DEAL CRM.
Today, it has the benefit of a comprehensive database that allows it to share customer knowledge in a transparent manner.

« When the project was initially launched, we were looking primarily¬ for a software publisher who could adapt their standard solution to our specific needs. Today, our CRM policy based on E-DEAL has made us better, both in terms of quality and response time. »